SHIPPING & RETURNS

24-HOUR RETURN POLICY  
 
AT RHYTON GOLD, WE ARE COMMITTED TO ENSURING YOUR SATISFACTION WITH YOUR PURCHASE. TO FACILITATE A QUICK AND EFFICIENT RETURN PROCESS, WE OFFER A 24-HOUR RETURN POLICY.  
 
INITIATING A RETURN  
IF, WITHIN 24 HOURS OF RECEIVING YOUR PURCHASE, YOU FIND THAT YOU ARE NOT COMPLETELY SATISFIED, PLEASE FOLLOW THESE STEPS:  
 
  • 1. CONTACT OUR CUSTOMER SUPPORT TEAM IMMEDIATELY AT INFO@RHYTONGOLD.COM OR CALL US AT (+968) 95 95 93 27 TO INFORM US ABOUT YOUR RETURN.  
  • 2. OUR TEAM WILL GUIDE YOU THROUGH THE RETURN PROCESS AND PROVIDE YOU WITH A RETURN AUTHORIZATION CODE.  
  • 3. CAREFULLY PACK THE ITEM, INCLUDING ALL ORIGINAL PACKAGING, AND CLEARLY MARK THE RETURN AUTHORIZATION CODE ON THE PACKAGE.  
  • 4. SHIP THE PACKAGE TO OUR MAIN BRANCH. WE RECOMMEND USING A TRACKABLE AND INSURED SHIPPING METHOD FOR YOUR PROTECTION.  
 
REFUNDS AND EXCHANGES  
ONCE WE RECEIVE YOUR RETURNED ITEM AND INSPECT IT, WE WILL PROCESS YOUR REFUND OR EXCHANGE PROMPTLY. REFUNDS WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD, AND EXCHANGES WILL BE ARRANGED AS NEEDED.  
 
QUALITY ASSURANCE  
WE TAKE GREAT PRIDE IN THE QUALITY OF OUR JEWELRY. IF YOU RECEIVE A DAMAGED OR DEFECTIVE ITEM, PLEASE CONTACT US IMMEDIATELY, AND WE WILL WORK WITH YOU TO RESOLVE THE ISSUE WITHIN THE 24-HOUR RETURN WINDOW.  
 
EXCEPTIONS  
PLEASE NOTE THAT PERSONALIZED OR CUSTOMIZED ITEMS MAY NOT BE ELIGIBLE FOR RETURN OR EXCHANGE UNLESS THEY ARE DEFECTIVE. ADDITIONALLY, FOR HYGIENE REASONS, EARRINGS CANNOT BE RETURNED OR EXCHANGED UNLESS THERE IS A MANUFACTURING DEFECT.  
 
CONTACT US  
IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT OUR 24-HOUR RETURN POLICY, PLEASE FEEL FREE TO CALL US AT (+968) 95 95 93 27. OUR DEDICATED TEAM IS HERE TO ASSIST YOU AND ENSURE YOUR SATISFACTION.  
 
THANK YOU FOR CHOOSING RHYTON GOLD. YOUR TRUST AND SATISFACTION MEAN THE WORLD TO US.